DJI Enterprise Managed Maintenance Standard M4E (EU) – Standard Service

DJI Enterprise Managed Maintenance Standard M4E (EU)

The DJI Enterprise Managed Maintenance Standard Service is a professional maintenance service for the DJI Matrice drone platform 4E. It includes detailed inspection, cleaning, firmware updates and calibrations, as well as the replacement of selected components in accordance with the maintenance plan. The service is intended for operators who want to have their drone serviced regularly to ensure reliable operation in professional use.

Variants

Basic – Maintenance service with basic cleaning, detailed inspection, firmware updates and calibration to check the drone's operation and condition.

Standard – Extended maintenance service with inspection, deep cleaning, firmware updates and calibration, as well as the replacement of defined components in accordance with the maintenance plan.

Scope of services and benefits

The DJI Enterprise Managed Maintenance Standard Service is used for the technical inspection and maintenance of the DJI Matrice drone platform 4E. The drone is fully inspected, cleaned and updated to the latest software version. In addition, important systems are recalibrated to ensure reliable operation in use.

The maintenance includes a detailed inspection of all relevant components. These include, among other things, mechanical components, motor areas, sensors and the gimbal system. As part of the maintenance process, several components are replaced in accordance with the maintenance plan. According to the manufacturer's description, these include, among other things, the upper shell module, the lower motor base cover, the landing gear module, antenna modules, propellers, the gimbal protection device, gimbal rubber dampers, the gimbal fall protection cable and all screws and bolts.

The service is activated using a service code. This entitles the holder to use the maintenance service once via the corresponding service portal. Once the maintenance work has been completed, DJI provides an official maintenance report.

The «Managed Maintenance» designation refers to an extended service process that is particularly relevant for customers in Switzerland. Administrative procedures such as export documents, shipment monitoring, and customs and re-import processes are coordinated as part of this process.

Technical data

• Product type: Maintenance service
• Service level: Managed Maintenance Standard
• Model compatibility: DJI Matrice 4E
• Region: EU
• Redemption: Service code for one-time maintenance

Compatibility

• DJI Matrice 4E

Scope of delivery

• x DJI Enterprise Managed Maintenance Standard Service code for Matrice 1E (EU)4
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