DJI Enterprise Managed Maintenance Standard M4E (EU) – Basic service

DJI Enterprise Managed Maintenance Standard M4E (EU)

The DJI Enterprise Managed Maintenance Standard Service is a professional maintenance service for the DJI Matrice 4E. It includes detailed inspection, cleaning, firmware updates and calibrations, as well as the replacement of selected components in accordance with the maintenance schedule. This provides operators with a structured maintenance service for regular professional use.

Variants

Basic: Maintenance service with basic cleaning, detailed inspection, firmware updates and calibration to check the drone's function and condition.

Standard: Extended maintenance service with inspection, deep cleaning, firmware updates and calibration, as well as the replacement of defined components in accordance with the maintenance schedule.

Scope of services and benefits

The DJI Enterprise Managed Maintenance Standard Service is used for the technical inspection and maintenance of the DJI Matrice 4E drone. The drone is fully inspected, cleaned and updated to the latest software version. In addition, important systems are recalibrated to check their function during operation.

The maintenance includes a detailed inspection of all relevant components. These include, among other things, mechanical components, motor areas, sensors and the gimbal system. As part of the maintenance process, several components are replaced in accordance with the maintenance schedule. According to the manufacturer's description, these include, among other things:

• upper shell module
• lower motor base cover
• landing gear module
• antenna modules
• propellers
• gimbal protection device
• gimbal rubber dampers
• gimbal fall-protection cable
• all screws and bolts

The service is activated via a service code and entitles the holder to use the maintenance service once through the corresponding service portal. After the maintenance work has been completed, DJI provides an official maintenance report.

The addition «Managed Maintenance» refers to an extended service process that is particularly relevant for customers in Switzerland. Administrative processes such as export documents, shipment monitoring, as well as customs and re-import procedures are coordinated as part of this process.

Technical data

• Product type: Maintenance service
• Service level: Managed Maintenance Standard
• Model compatibility: DJI Matrice 4E
• Region: EU
• Redemption: Service code for one-time maintenance

Compatibility

• DJI Matrice 4E

Scope of delivery

• 1 x DJI Enterprise Managed Maintenance Standard Service code for Matrice 4E (EU)