DJI Enterprise Managed Maintenance Standard M4D (EU)

DJI Enterprise Managed Maintenance Standard M4D (EU)

The DJI Enterprise Managed Maintenance Standard Service is a professional maintenance service for the DJI Matrice 4D. It includes inspection, cleaning, firmware updates and calibration, as well as the preventive replacement of selected components according to the maintenance schedule. The service is intended for operators who want to have their drone serviced regularly in order to support its reliable operation in professional use.

Variants

• Basic: Maintenance service with basic cleaning, detailed inspection, firmware updates and calibration to check the drone’s function and condition.
• Standard: Extended maintenance service with inspection, deep cleaning, firmware updates and calibration, as well as the preventive replacement of defined components according to the maintenance schedule.

The DJI Enterprise Managed Maintenance Standard Service is used for the technical inspection and maintenance of the DJI Matrice

D. The drone is thoroughly cleaned, inspected and updated to the latest software version. Important systems are recalibrated to support reliable operation in professional use.4

The maintenance includes a detailed inspection of the drone’s central components. These include mechanical components, motor areas, sensors and the gimbal system. According to the manufacturer’s description, several components are replaced preventively as part of the maintenance process. These include, among others, the upper shell module, the lower motor base cover, the landing gear module, antenna modules, propellers, the gimbal guard, gimbal rubber dampers, the gimbal fall-protection cable, as well as all screws and bolts.

The service is activated via a service code that entitles the holder to use the maintenance service once. Redemption takes place via the corresponding DJI service portal. Once the maintenance work has been completed, users receive an official maintenance report from DJI.

The additional designation «Managed Maintenance» refers to an extended service process that is particularly relevant for customers in Switzerland. Administrative steps such as preparing export documents, monitoring shipment, and coordinating customs and re-import processes are handled as part of this process.

Technical data

Product type: Maintenance service
Service level: Managed Maintenance Standard
Model compatibility: DJI Matrice
• D4
Region: EU
Redemption: Service code for one-time maintenance

Areas of application

The service is intended for operators of the DJI Matrice

D in professional use. The coordinated handling of export, shipping, customs and re-import is particularly relevant for customers in Switzerland.4

Scope of delivery

• x DJI Enterprise Managed Maintenance Standard service code for Matrice 1D (EU)4 para.
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