DJI Enterprise Managed Maintenance Standard M4D (EU) – Basic service

DJI Enterprise Managed Maintenance Standard M4D (EU)

The DJI Enterprise Managed Maintenance Standard Service is a professional maintenance service for the DJI Matrice 4D. It includes inspection, cleaning, firmware updates and calibrations, as well as the preventive replacement of selected components according to the maintenance plan. The service is intended for operators who want to have their drone serviced regularly and check its technical condition for professional use.

Variants

• Basic: Maintenance service with basic cleaning, detailed inspection, firmware updates and calibration to check the drone's function and condition.
• Standard: Extended maintenance service with inspection, deep cleaning, firmware updates and calibration, as well as the preventive replacement of defined components according to the maintenance plan.

Scope of services and operational benefits

The DJI Enterprise Managed Maintenance Standard Service is used for the technical inspection and maintenance of the DJI Matrice

D drone platform. The drone is thoroughly cleaned, inspected and updated to the latest software version. Important systems are recalibrated to check their function in professional use.4

The maintenance includes a detailed inspection of the central components. These include, among other things, mechanical components, motor areas, sensors and the gimbal system. According to the manufacturer's description, several components are replaced preventively as part of the maintenance process. These include, among other things, the upper shell module, the lower motor base cover, the landing gear module, antenna modules, propellers, the gimbal protection device, gimbal rubber dampers, the gimbal fall-protection cable, as well as all screws and bolts.

The service is activated using a service code and entitles the holder to use the maintenance service once. Redemption takes place via the corresponding DJI service portal. After the maintenance work has been completed, users receive an official maintenance report from DJI.

The «Managed Maintenance» add-on refers to an extended service process that is particularly relevant for customers in Switzerland. Administrative steps such as preparing export documents, monitoring shipping, and coordinating customs and re-import processes are handled as part of this process.

Technical data

Product type: Maintenance service
Service level: Managed Maintenance Standard
Model compatibility: DJI Matrice
• D4
Region: EU
Redemption: Service code for one-time maintenance

Compatibility

DJI Matrice
• D4

Scope of delivery

• x DJI Enterprise Managed Maintenance Standard Service Code for Matrice 1D (EU)4
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