DJI Enterprise Maintenance Plan Matrice 350 – Basic Service

DJI Enterprise Maintenance Plan for Matrice 350

Maintenance and service for the reliable operation of your drone

The DJI Maintenance Plan provides direct access to maintenance and service work for the Matrice 350. Depending on the period of use and condition of your drone, three service options tailored to the device are available. The offer ranges from inspection, basic cleaning and system checks to the preventive replacement of defined components. Purchasing a service code entitles you to use the selected service once. You can redeem the code in DJI's service portal.

Basic Service

The Basic Service reduces the effects of the operating environment on the drone through detailed inspection, deep cleaning, firmware updates and calibration.

• Basic cleaning, detailed inspection, firmware updates and calibration
Service code for one-time use of the service
• Redemption of the code in DJI's service portal
Official maintenance report after completion of the work
• Standard Service

In addition to inspection, deep cleaning, firmware updates and calibration, the Standard Service also includes the replacement of wear parts. This helps maintain the drone's optimal performance.

Basic cleaning, detailed inspection, firmware updates, calibration and replacement of wear parts

Service code for one-time use of the service

Redemption of the code in DJI's service portal
• Official maintenance report after completion of the work
Components that are replaced
• Upper shell module
Lower cover of the motor base

Landing gear module

Antenna modules

Propellers

Gimbal protection device
• Gimbal rubber dampers
Gimbal safety cable
• Screws and bolts
Premium Service
In addition to the Standard Service, the Premium Service includes the replacement of core components. This creates a more stable and robust propulsion system for the drone.
• Basic cleaning, detailed inspection, firmware updates, calibration, replacement of wear parts and core components
Service code for one-time use of the service
• Redemption of the code in DJI's service portal
Official maintenance report after completion of the work
• Components that are replaced

Motors

Arm module

Upper shell module

Lower cover of the motor base

Landing gear module
• Antenna modules
Propellers
• Gimbal protection device
Gimbal rubber dampers
• Gimbal safety cable
Screws and bolts
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