Online repair request

1) Service request: Describe the problem with your product and send us your personal data. Trenderia will then automatically create a service case for you.
2) Send your product to trenderia: You will receive information on how your product must be shipped.
3) Product analysis and repair: At the trenderia Service Center, a damage analysis will be performed on your product. You will then be issued an invoice. After you have made the payment for the repair, the repair work on your product will begin. If you decide to proceed with the repair, your initial cost estimate will be credited towards the final price.
4) Receive the repaired product: The trenderia DJI The service center will return the product to you after the repair.*
* *If the damage analysis reveals that your product is damaged or defective within the warranty period due to a product defect, your product will be repaired or replaced free of charge.

In-house repairs typically take 14 business days; with manufacturer involvement, it takes 4-6 weeks after trenderia receives your product. During peak summer periods, it can take up to 8 weeks.